Yesterday we started with the easier question about what you ‘liked’ about your last role.

It is easier to speak to the positives rather than approach a question on the negatives. Also, there are inevitably aspects of any job that you don’t like; if you play it too safe, that will be received as inauthentic or dishonest.

Be strategic. Like the ‘weakness’ question, you should select something that isn’t a fundamental part of a business. If you start complaining about ‘management,’ ‘lack of vision,’ ‘politics,’ or anyone being ‘useless,’ this will never be received well, irrespective of how you package it.

When interviewees get into trouble (like any question), they don’t work out a thoughtful answer, don’t rehearse and refine, and don’t practice it.

If you make something up on the spot, you will more than likely create the wrong impression.

Sample answer. – with traits in (bold)

As I mentioned, I really enjoyed my time at XXX; the people were supportive, cared about the work, and wanted to succeed (Positive). One of the aspects that I would have changed is the opportunity to upskill and internally take training courses. One of the unfortunate aspects of an economic downturn (not blaming the company) is training budgets inevitably get reduced. This can be (careful choice of words) counterproductive to ensuring a company runs efficiently, uses the most suitable technology, and is consistently streamlining to optimize performance. I find what really motivates people is rooting out inefficiencies, duplicating efforts, and ensuring employees’ time is mostly spent on value-add activities. In the absence of formal training, there is nothing like seeking out an expert and learning informally from them (takes the initiative). Also, google and youtube continue to educate me daily. If I need to learn anything on Word, Excel, or even the more specialist programs, that is where I go. (Resourceful)