I couldnt resist the title, it shows my age…
For those younger than me, it’s from ‘Ice Ice Baby – Vanilla Ice.’
Back to the work.
Have you ever given a talk to a room with varying degrees of attentiveness from the crowd?
A good speaker will look around the room, try to build a connection, make eye contact with different folks to get engagement, build rapport, keep peoples attention, make it meaningful.
Q. Who does the speaker keep gravitating back to?
A. The ones that show interest, give non-verbal and verbal feedback (see points 1 & 2 below).
The same is true in interviews. When a candidate looks and demonstrates interest (makes eye contact, actively listens, smiles, acknowledges, and sympathizes with the Interviewer), this builds rapport, builds a connection.
Those that don’t attempt this might as well stay at home and save on the bus fare.
Some more depth:
- Non-verbal Feedback, little gestures, or acknowledgments of what the interviewer is saying. A smile, a nod, a gesture to show that you are in agreement or that you have a shared or similar experience.
- Verbal feedback – A word or two indicating agreement or an acknowledgment of what the interviewer is saying. This type of feedback confirms what the interviewer is saying as truth (and will win some favor). Examples (Agreed, I know, sure, yes, of course, an affirmative ‘hmm’)
- Listen to the pain points of what the interviewer is saying, where the problems lie. Often an Interviewer will mention at the start what they are looking for; they may describe their ideal candidate; listen and sell yourself as such. People often zone out at this stage; in their head, they are trying to recall their ‘script’ or are too conscious of fidgeting or saying the wrong thing.
- Be comfortable with pauses, silence; nerves make us want to fill the void, resist this.
“Let the silence do the work” – Cal fussman.
Make a conscious decision to listen carefully all through the Interview.
To be continued…